Privacy Policy

Last updated: 18 September 2026

This Privacy Policy explains how Service Margin Lab ("we", "us", "our") approaches privacy on this website. This policy applies to this website and does not describe the practices of any other business or website.

Information we collect

At this stage, this website does not require account creation and does not operate a checkout or payment system. Free tools on this website, including the Commercial Cleaning Contract Value Calculator, run entirely within your browser — inputs you enter are not transmitted to us, stored on our servers, or saved anywhere.

If and when this website adds features that involve collecting personal information — such as a contact form, a newsletter sign-up, or a checkout process — this policy will be updated to describe what is collected, how it is used, and how it is protected before that feature becomes active.

Cookies and analytics

This website may use basic, privacy-conscious analytics tools to understand overall site usage (such as which pages are visited) in order to improve the website. Any analytics used will be configured to avoid collecting personal information wherever reasonably possible.

Third-party links

This website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review the privacy policy of any third-party website you visit.

Data security

We take reasonable steps to protect any information collected through this website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have rights relating to any personal information held about you, including the right to access, correct or request deletion of that information. As this website does not currently collect personal information through user accounts or forms, there is presently no such information held about individual visitors beyond standard, non-identifying website usage data.

Changes to this policy

We may update this Privacy Policy from time to time, particularly as new features are added to this website. Material changes will be reflected by updating the "last updated" date at the top of this page.

Professional advice

This policy is provided as a general website policy and is not a substitute for professional legal advice. If you require advice on privacy law obligations relevant to your own business or circumstances, we recommend consulting a qualified professional.